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SAMDAILY.US - ISSUE OF APRIL 20, 2024 SAM #8180
SOURCES SOUGHT

R -- DGPAM Internal Operations Support

Notice Date
4/18/2024 1:39:44 PM
 
Notice Type
Sources Sought
 
NAICS
541512 — Computer Systems Design Services
 
Contracting Office
DEPT OF TREASURY IRS MEMPHIS TN 38118 USA
 
ZIP Code
38118
 
Solicitation Number
24-015-OITADGPAMInternalOperations
 
Response Due
5/2/2024 7:00:00 AM
 
Archive Date
05/17/2024
 
Point of Contact
Tametha Morrow, Phone: 240-613-7396, Freda Bredy
 
E-Mail Address
Tametha.C.Morrow@irs.gov, Freda.W.Bredy@irs.gov
(Tametha.C.Morrow@irs.gov, Freda.W.Bredy@irs.gov)
 
Small Business Set-Aside
SBA Total Small Business Set-Aside (FAR 19.5)
 
Description
In support of the Internal Revenue Service (IRS) Inflation Reduction Act (IRA) Strategic Operating Plan, Information Technology (IT) organizations are committed to increasing the efficiency and availability of IT services.� Enterprise Services (ES) is an IT organization responsible for strengthening technology infrastructure across the IRS enterprise. The ES team accomplishes this by defining the current and target Enterprise Architecture and developing a transition strategy to move the agency towards the target environment. Demand, Governance, Project, and Acquisition Management (DGPAM) is a Division of ES that services internal customers (i.e., other ES Divisions and ES Front Office) and external customers (i.e., organizations outside of ES). Contractor services are needed to improve DGPAM internal operations. The goal of this effort is to further define/refine and streamline processes and workflows, resolve operational bottlenecks, and improve customer service.�The objective of this PWS is to obtain qualified, experienced resources to a) improve and increase efficiencies within DGPAM operations, b) automate tasks and solutions,� c) provide informative views/reports, and d) improve collaborative efforts, resulting in the delivery of high-quality services faster. The outcomes will strengthen core internal processes, reduce processing times, increase transparency, enhance organizational alignment, and improve the customer experience.�DGPAM requires technical solutions and a robust Program/Project Management Playbook to improve internal operations and effectively meet DGPAM�s demands in a cost-effective manner.� Required areas of improvement include ES acquisition tracking/reporting, and related tasks to deliver quality DGPAM services.� DGPAM also requires improvements resulting in the capability to analyze the status and health of IRS IT investments for decision-making.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/1c2e734da6c94181be281e620413ce89/view)
 
Place of Performance
Address: Lanham, MD 20706, USA
Zip Code: 20706
Country: USA
 
Record
SN07035908-F 20240420/240418230059 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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