SAMDaily.us | SRCSGT | D | Omnichannel Customer Communication System (OCCS)

SAMDAILY.US - ISSUE OF JUNE 07, 2025 SAM #8594
SOURCES SOUGHT

D -- Omnichannel Customer Communication System (OCCS)

Notice Date: 6/5/2025 6:14:39 AM
Notice Type: Sources Sought
NAICS: 518210 — Data Processing, Hosting, and Related Services
Contracting Office: DEFENSE COMMISSARY AGENCY FORT GREGG ADAMS VA 23801 USA
ZIP Code: 23801
Solicitation Number: HQC00725QE002
Response Due: 6/13/2025 8:00:00 AM
Archive Date: 06/28/2025
Point of Contact: Katie Lavely, Phone: 804734800048401
E-Mail Address: Katie.Lavely@deca.mil
(Katie.Lavely@deca.mil)
Description: The Defense Commissary Agency (DeCA) is seeking a comprehensive Omnichannel Customer Communication System (OCCS) that supports social media engagement, customer feedback management, multichannel marketing, marketing campaign project management, and digital asset management�all within a secure and FedRAMP-compliant Software-as-a-Service (SaaS) environment. See Draft PWS for detailed breakdown of each category mentioned above.
Web Link: SAM.gov Permalink
(https://sam.gov/opp/b7ee1ee3c76f425c84cf70e9c179914d/view)
Place of Performance: Address: Fort Gregg Adams, VA 23801, USA; Zip Code: 23801; Country: USA
Record: SN07468181-F 20250607/250605230056 (samdaily.us)
Source: SAM.gov Link to This Notice
(may not be valid after Archive Date)

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